Privacy Policy
Welcome to our website. The services provided, including the website, hereinafter referred to as "Products and Services," are developed and operated by Gelken Gelatin (hereinafter referred to as "we"). Ensuring the security of user data and protecting privacy is our top priority. This privacy policy outlines the data collected when you access and use our Products and Services, as well as how it is processed. Please carefully read and fully understand all the rules and key points of this privacy policy before continuing to use our Products. Once you choose to use them, it is deemed that you agree to all the contents of this privacy policy and consent to us collecting and using your relevant information. If you have any questions about this policy during the reading process, you can contact our customer service for consultation. Please contact us at sales@gelken.cn or through the feedback option in the product. If you do not agree to any part of the relevant agreements or terms, you should stop using our Products and Services. This privacy policy helps you understand the following: 1. How we collect and use your personal information; 2. How we store and protect your personal information; 3. How we share, transfer, and disclose your personal information; 4. How we use Cookies and other tracking technologies.
1. How we collect and use your personal information: Personal information refers to various information recorded electronically or otherwise, which can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person. We collect and use your personal information in accordance with the requirements of the Cybersecurity Law of the People's Republic of China, the Information Security Technology - Personal Information Security Specification (GB/T 35273-2017), and other relevant laws and regulations. We strictly adhere to the principles of legitimacy, necessity, and fairness in collecting and using your personal information during your use of our services and/or products, including but not limited to phone numbers, email addresses, etc. To receive our comprehensive product services, you should first register a user account, through which we will record relevant data. All information you provide comes from yourself at the time of registration and from data we obtain from third-party partners. Your account name, password, and your contact information may be verified by us through SMS or email to confirm the validity of your identity.
2. How we store and protect your personal information: As a general rule, we only retain your personal information for the time necessary to achieve the purpose of information collection. We will retain your personal information for a strictly necessary period for managing our relationship with you (e.g., when you open an account, obtain services from our products). For the purpose of compliance with legal obligations or to demonstrate the satisfaction of a right or contractual statute of limitations, we may need to retain your archived personal information beyond the above-mentioned period and may not be able to delete it upon your request. When your personal information is no longer necessary for the purposes of our legal obligations or the corresponding purposes of statutory limitations or archives, we ensure that it is completely deleted or anonymized. We use industry-standard security measures to protect the personal information you provide and encrypt critical data to prevent unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent data from being maliciously attacked. It is worth mentioning that, to enhance the protection of privacy data, we have desensitized it at the time of collection. Even in our own database, we do not store correlated plaintext privacy data.
3. How we share, transfer, and disclose your personal information: When necessary for managing our daily business activities and in pursuit of legitimate interests to better serve customers, we will use your personal information in compliance and appropriateness. Based on comprehensive considerations of business and various aspects, we only use this data ourselves and do not share it with any third parties. We may share your personal information externally in accordance with legal and regulatory requirements or mandatory requirements of government regulatory authorities. Subject to compliance with laws and regulations, when we receive requests for disclosure of the above-mentioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We believe that information requested from us should be kept as transparent as possible within the scope per
